Our Work

Making IT Personal: Joining the DOTs

This Award-winning regional programme developed Digital Outreach Trainers (DOTs) from volunteers, researching fresh approaches to increasing digital literacy in the community. DOTs delivered informal mentoring in digital technologies in a work, community or home setting, providing benefits for both the digitally excluded and the volunteers.

Sero was a partner on the programme and was responsible for all marketing and engagement activity, including development of the brand, creation of all online and offline communications and management of all events. This included organising a successful networking event and workshop at a high profile European Commission Digital Agenda conference in Brussels, as well as regional awards and celebration events.

Examples of work we have done for Making IT Personal: Joining the DOTs